FAQ
Questions from fiduciaries and advisors
Who is Keystone designed to work with?
Probate attorneys, personal representatives, trustees, court-appointed fiduciaries, and realtors who need estate contents sold and cleared on a documented schedule.
What does it cost?
Commission-based. The rate is quoted in writing after the contents are reviewed and before any agreement is signed. The initial professional consultation is free.
How quickly can an estate be handled?
Most engagements run two to four weeks from intake to sale. Share court, closing, or listing deadlines at intake — the schedule is built around them.
How is the settlement reported?
With a written, itemized statement: gross proceeds, agreed commission and expenses, and net settlement, delivered to the fiduciary of record.
What happens to family keepsakes and personal papers?
Designated keepsakes are identified and set aside before sorting for sale. Personal documents found during sorting are held for the fiduciary — never sold or discarded as contents.
What happens to items that do not sell?
As directed in the written agreement: donation, family return, or disposal coordination. Nothing is decided without the fiduciary's instruction.
Can you work with an executor outside Oregon?
Yes. Intake, photo documentation, status reports, and settlement can all be handled at a distance.
Do you buy estates outright?
No. Outright buyouts put the buyer and seller on opposite sides of every price. A commission sale keeps our interest aligned with the estate's.
How are titled items handled?
Vehicles and other titled property are handled only with proper title documentation from the fiduciary, as scoped in the agreement.
Why choose a new company?
Because our terms are written, our process is defined, and our accounting is itemized. We would rather be judged on those documents than on history we have not earned.